ER FAQs

Q: Since my ER order for January 2019 has been delivered this month already, when should I order my ER for February 2019? I normally place my order on the first week of the month.

A: I'm so glad you asked that question. 

1. For your February ER, you must edit your ER template on or before January 31, 2019 so that it will be automatically converted to the new system.
2. Please check the Young Living Philippine Product List. Add the products that you like on your ER template. The total PV must reach 100 PV. This is called the On The Ground (OTG) PV because it's available in the Philippines.
3. If you have any other YL products that are NOT on the YLPH Product list, you may add them now. These are referred to as US Not for Resale (NFR) products. (Please take note of your total US NFR.)
4. For the months of Feb and Mar 2019 ONLY, your US NFR PV will be added as points to your total ER points.

Q: Do I still have to maintain my ER account in the US when the YL store in the Phillipines opens?

A: The Philippine or OTG ER template will be automatically created by the new system as long as it detects OTG products on your ER template. That's why it's important to edit your ER template on or before January 31, 2019 because the new system will kick in on Feb 1, 2019.

Q: How do we order from our YL store here?

A: All OTG products will come from the Philippine warehouse. You have the option of picking them up at the YLPH Experience Center at BGC. I suggest that you order online first so that you don't have to queue and can go straight to the Collection counter when you arrive.

You may also choose to have them delivered. All Metro Manila deliveries will be by 2GO. Outside Metro Manila will be by LBC.



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